Frequently Asked Questions

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Everything You Need to Know About Our Cleaning Services in Chesapeake, VA and Beyond

We understand that letting someone into your home requires trust. Whether you're considering a one-time clean or regular service, we're here to answer your most common questions and make the process simple, transparent, and stress-free.

1. Do I have to sign a contract for recurring cleaning?

Not at all. At Gleam & Glisten Cleaning LLC, we believe in earning your business with every visit. There are no long-term contracts or obligations — just flexible, on-demand cleaning designed to fit your needs.
 

2. Are you licensed and insured?

Yes. We are fully licensed and insured to protect both our team and your home. You can rest easy knowing you’re working with a professional, reputable company that takes safety and quality seriously.
 

3. What areas do you service?

We proudly serve Chesapeake, Norfolk, Virginia Beach, Portsmouth, Kempsville, and surrounding communities. If you're nearby but unsure if we cover your area, contact us — we may be able to accommodate you!
 

4. Do I need to provide cleaning supplies?

Nope — we bring all the tools and supplies needed to get the job done right. If you have a specific product you’d prefer we use, we’re happy to accommodate your request.
 

5. Do I have to be home during the cleaning?

That’s completely up to you. Some clients prefer to be home, while others schedule cleaning when they’re at work or running errands. As long as we have access to your home, we’ll take care of the rest and leave it sparkling clean.
 

6. How do you determine pricing?

Our prices are based on the size of your home, the type of cleaning you need, and how often you’d like service. We offer honest, upfront estimates — no hidden fees. Contact us today for a free personalized quote.
 

7. How do I book a cleaning service?
You can schedule a cleaning by contacting us directly through our website or by phone. We’ll set up a time that fits your schedule and provide a free, no-obligation estimate.


 

8. What if I’m not satisfied with the cleaning?

Your satisfaction is our top priority. If something doesn’t meet your expectations, let us know within 24 hours and we’ll make it right. We value your feedback and are committed to earning your trust every time.

Still Have Questions?

Give us a call or use our contact form below — we’re always happy to talk, explain our process, and help you feel 100% confident about choosing Gleam & Glisten Cleaning LLC.

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Contact us for a free estimate or to schedule service.